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// An employee-experience software company

The competitive teardown.

A nine-dimension competitive web audit against the category's leaders.

06// Software, fintech & AI
Business challenge

An employee-experience software company needed to know exactly where its digital experience stood against the category's leaders.

Scope

Strategy, Research, UX Audit.

Capabilities involved

Strategy, Research, UX Audit.

Generic competitive audit report and comparison matrix
// Interface study — generic, unbranded representation

// 01 The problem

The problem.

The category's leaders set the buyer's expectations. Without a scored, dimension-by-dimension comparison, every website decision is an opinion dressed as a strategy.

// 02 The approach

The approach.

Build the evaluation framework first, then take every competitor apart with it - including the client.

// 03 Delivery

What was implemented.

  • A nine-dimension evaluation framework: structure, navigation, audience segmentation, messaging, content strategy, visual design, lead generation, conversion paths, and mobile experience.
  • Full competitor deep dives against the category's three leaders, scored on a consistent scale.
  • A comparative positioning matrix: where the client leads, where it trails, and the gaps worth attacking first.
  • An executive deck designed for the leadership room: findings, insights, and recommended next steps.

// 04 Working detail

Inside the build.

// scoring framework
01 site structure + navigation02 audience segmentation03 value proposition clarity04 content strategy + types05 visual design + UX06 lead generation tactics07 conversion paths08 mobile experience09 technical foundation# scored 1-5, every dimension, every competitor

// 05 Results

Results.

Three category leaders evaluated across nine consistent dimensions.

One comparison matrix became the reference for roadmap planning.

Priority recommendations were presented to leadership in a single readout.

Client names stay off this site by design. The full story behind this work - who it's for, what it did - is shared on a call, under NDA.

// The full picture

The names come out on a call.

Every engagement above has a full case study behind it - the client, the constraints, the numbers. We share those live, under NDA.